Factory backed ownership support

As Avida has grown, so too has the focus on providing customer service and support to complement the finely crafted motorhomes.

Our Australia and New Zealand wide Avida Dealer Network are all trained in service and repairs and have all the expertise and equipment necessary to maintain your motorhome in top notch condition.

If a problem occurs in a remote location, we will locate an appropriate repairer for you.

We can offer a comprehensive emergency Roadside Assist program we call RV HELP whereby, in a breakdown or emergency situation, we have a call centre located in Sydney open 24/7 to take your calls and organise assistance.

We have a Customer Relations Department located at the Factory at Emu Plains offering direct helpful one stop communication for all your issues or concerns. We log each call and follow up to ensure your query is handled promptly and efficiently.

Our comprehensive two year factory warranty provides peace of mind and we work closely with each chassis manufacturer and appliance supplier to ensure prompt customer satisfaction.